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The Power of Loyalty: Transforming Irregular Shoppers into Loyal Customers

Contemporary customers are becoming increasingly demanding. Businesses are constantly competing with one another to gain new customers, retain existing ones…

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Loyalty Programs – the Next Big Thing in Shopping Malls?

Loyalty programs are highly adopted in most industries. We all have seen excellent examples across travel and hospitality, restaurants and…

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6 Characteristics of Loyalty Rewards

Loyalty rewards are one of the most crucial components of customer loyalty programs. In order to meet customer expectations and…

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4 Ways to Boost Customer Engagement

Having good customer engagement is one of the most critical success factors for every business. If you get your customers…

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Loyalty Strategies: How to Drive Redemptions and Engagement

A loyalty program’s reward strategy is vital for success and has a great influence on customer behaviour and engagement. A…

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The Power of Mobile Loyalty Marketing

Mobile loyalty is becoming the new competitive battleground. More and more companies are utilizing mobile loyalty strategy to combine multi-channel…

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Great Customer Experience Can Beat Brand Giants

Now more than ever, customers are looking for great shopping experiences that go far beyond traditional shopping. By combining good…

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4 Ways to Drive Customer Engagement with Loyalty Programs

Customer engagement is the key to brand loyalty and survival. As more and more loyalty programs being launched every day,…

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Are Coalition Loyalty Programs the Next Big Thing in Loyalty?

Coalition loyalty programs are not only becoming increasingly popular over the last couple of years, but may also become “the…

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How Social Media Marketing Drives Customer Loyalty

Social media channels are one of the most effective tools for increasing customer loyalty and engagement. Nowadays, brand loyalty steps…

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