Loyal customers deserve special attention.
Loyax enables you to create highly targeted and personalized messages based on real customer data, helping you to achieve greater customer engagement, higher open rates and ROI.
When it comes to loyalty programs, gathering customer data is one of the most important factors for success.
Loyax loyalty platform provides a variety of reports helping businesses to understand their audiences and create better customer experiences.
The system provides access to:
In addition to the classic loyalty card, customers can download a branded mobile app to keep track of their purchase history, accumulate loyalty points, see available rewards and receive special offers. Once registered into the system, customers can start collecting points at their favorite places, simply by scanning the barcode or QR code of their loyalty card or mobile app.
Both the loyalty cards and the mobile app can be fully white labeled for a unique brand experience.
You can choose between several different ways to offer loyalty rewards for your customers.
Online reward catalogues include various rewards organized into different categories.
Each reward from the online catalogue is worth a certain amount of loyalty points. Customers can check their points balance and the available rewards they can get.
They can also see the rewards which require more loyalty points, stimulating them to collect even more in order to get the desired loyalty reward.
Alternatively, you can distribute your loyalty rewards through an Info Desk/Rewards Center, where an employee scans customer's loyalty card or mobile app, as well as collected receipts, gathering information about store location, amount, date and time of a purchase. This information is immediately saved into Loyax system and the corresponding points are added to the customer account. The employee notifies the customer which reward he can get by redeeming his points and encourages him to continue shopping in order to get a bigger reward.
Gift cards are one of the most valued rewards by customers. They are a great way to encourage repeat purchases and drive customer satisfaction.
After accumulating a certain amount of points, customers can choose to redeem them for a gift card or continue shopping for bigger rewards.
Gift cards can also be used to reward customers for special occasions, such as birthdays or anniversaries. You can deliver them along with personalized messages to create a truly unique experience.
Promo codes are another great way to engage customers. The system allows you to easily generate different promotional codes and use them to promote new products, increase customer satisfaction and drive more sales.
Customers can be registered into the system via: